We protect the information families share with us.

Dominis is committed to being transparent about how we collect, use, store and protect personal information.

What we collect

Contact details, learning information and website usage data when you get in touch.

Why we use it

To support enquiries, match the right support and improve the experience for families.

How we protect it

We use secure systems, limited access and reasonable safeguards across our services.

Your rights

You can ask to review, update, delete or restrict the personal data we hold.

1. Information we collect

We may collect personal information that you voluntarily provide when you contact us, submit a form, request a booking, or discuss your child’s learning needs with our team. This may include your name, email address, phone number, child details, learning requirements and any other information you share with us to help us respond appropriately. We may also collect technical information such as IP address, browser type, device information, pages visited and usage patterns to improve the website and understand user behaviour.

2. How we use your information

We use personal information to respond to enquiries and provide support; manage bookings, course recommendations and tutoring guidance; improve our website experience and customer service; analyse traffic and performance to help us improve our services; and send relevant updates where you have given consent. We do not use your data for unrelated purposes and we only process it when we have a valid reason to do so.

3. Cookies and analytics

We use cookies and similar technologies to keep the site functional, remember preferences and understand how visitors use the website. We may use analytics tools such as Google Analytics to review general website performance and user behaviour. This information is usually aggregated and anonymised where possible. Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage cookie preferences in your browser settings.

4. Third-party services

We may work with trusted third-party providers for website hosting, content delivery, analytics and other operational support. Those services may process limited information in line with their own privacy policies. We do not sell personal information. We only share information with third parties when necessary for the website to function, to provide support, or to meet legal obligations.

5. Data retention and security

We retain personal information only for as long as necessary to provide our services, respond to enquiries, meet legal obligations and resolve disputes. We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access and disclosure. However, no method of online transmission or electronic storage is completely risk-free.

6. Your rights

Depending on where you live, you may have rights in relation to your personal information, including the right to access, update, delete or restrict the use of that data. If you would like to exercise any of these rights, or have questions about the information we hold, please contact us using the details below.

Contact us

info@dominislearning.com

Website: https://dominis.ebslonserver3.com

If you have any questions about these Terms, please contact us using the details above.